Manual vs. Automated: Why Software is the Key to FI Risk Management
Author: Ron Taché
Risk management software helps increase accuracy, speed, and efficiency in a variety of common scenarios.
By Ron Taché
Ron is the General Manager of WolfPAC, a low-friction, easy-adoption risk management platform backed by Wolf & Company and built for financial institutions, healthcare organizations, and FinTech companies.
Risk management is like many other routine tasks: balancing a checkbook, brushing your teeth, or even changing passwords.
It’s important, but it’s not always exciting.
And like these other tasks, building a comprehensive risk management program at your regional or community financial institution (FI) is all about building habits. Once we develop these habits, we sometimes forget that we aren’t obliged to follow them forever.
If you’re reading this, there’s a good chance you no longer balance your checkbook – if you have one at all – since online and mobile banking allows for near real-time reconciliation. But many people still use manual toothbrushes while I wouldn’t dream of parting with my Sonicare.
Risk Management Software vs. Spreadsheets:
In a similar way, many risk professionals still rely on spreadsheets and manual methods, despite the availability of better options. Excel is familiar and cost-effective. Some spreadsheets are handy for certain risk management activities. However, running your entire risk management program with spreadsheets can pose challenges and put your FI at risk.
Investing in risk management software reduces the chances of human error and boosts the effectiveness of busy risk management teams. As a result, many FI leaders have started to lean into automation.
Let’s conduct a short exercise where we run through five common scenarios that FI risk management teams regularly face. For each, I’ll compare how those scenarios look when you rely on manual methods and spreadsheets vs. bringing a risk management platform into the equation.
Scenario #1: A regulatory exam is fast approaching.
Regulatory exams can act like a pressure cooker for risk management teams. Unfavorable findings from an exam can lead to fines, reputational damage, and even operational restrictions.
- With Manual Methods: Most traditional spreadsheets lack automation or other tools to help speed up your process. Your team might be scrambling to update risk assessments, track down documentation, build reports, etc. These tasks could also bog down other departments, such as IT, if the means of executing them are outdated.
- With Integrated Risk Management Software: When pressure increases, errors creep in. We think we have all our bases covered, but something slips through the cracks. A strong risk management software platform ensures completeness. It also flags missing information and can even notify internal stakeholders when they have outstanding tasks.
Scenario #2: Regulatory obligations are shifting.
New technology trends and cyber threats create the need for a constantly shifting financial regulatory landscape; 72% of executives believe the U.S. regulatory environment poses a moderate or serious risk to their organization.
What was sufficient during the last regulatory cycle may raise red flags in the upcoming cycle. Even long-trusted standards eventually get phased out, such as the sunsetting of the FFIEC Cybersecurity Assessment Tool (CAT) in August 2025.
- With Manual Methods: Spreadsheets don’t help you stay up-to-date with the latest news, guidance, and regulatory expertise. Naturally, the task of staying current can be pushed down the priority list. Constant research can feel like a burden for your team.
- With Integrated Risk Management Software: Ideally, your risk management platform will come with some sort of expert support to help you stay informed. Automated alerts can help notify your team of outdated assessments and provide an extra layer of support to communicate any upcoming changes in the regulatory environment.
Scenario #3: Senior management requests a risk report.
As any FI risk management professional knows, regulatory examiners aren’t your only stakeholders. Especially in the wake of a widely-covered data breach or hack (such as the CrowdStrike outage or National Public Data cyberattack), board members or C-Suite execs will want to know how well your FI is covered.
- With Manual Methods: Producing a risk management report from a spreadsheet can be time-consuming. You’re likely stuck doing some duplicate data entry, and the risk of human error can always creep in. Any delay in communication can cast doubt on the effectiveness of your risk management program.
- With Integrated Risk Management Software: An effective risk management platform will allow you to generate commonly used reports with just a few clicks — and even customize those reports for more specific purposes. Your team will achieve the dual benefits of faster reporting and less frustration.
Scenario #4: You want a view of all the vendors your organization relies on.
Most FIs have more software providers and vendors than ever before. This makes it even more important to maintain visibility over the organizations you’re partnering with. Risk professionals can add value by ensuring that their vendors remain an asset — not a liability — to their financial institution.
- With Manual Methods: FIs that rely on spreadsheets and manual methods might not have quick access to a comprehensive list of vendors in use or under contract. Without automated tools or a central repository, it can be hard to know whether each vendor has been vetted, or where their onboarding documentation is stored.
- With Integrated Risk Management Software: The right platform will offer a variety of tools to help you develop a robust third-party risk management program. For example; you’ll be able to simplify the analysis of every new contract under consideration and receive automatic reminders before renewals kick in. The end results include enhancing your visibility, increasing efficiency, and reducing vendor risk.
Scenario #5: Team members are trying to collaborate on a risk assessment.
Smooth collaboration and communication are the backbone of effective risk management practices. As you might guess, an integrated platform brings benefits in those areas, too.
- With Manual Methods: We’ve likely all experienced some issues with version control when using spreadsheets. The “master version” might be saved on someone’s desktop, which increases the chance that other members of the team are working with out-of-date or inconsistent information. Working on the same spreadsheet simultaneously becomes nearly impossible. In the worst-case scenario, you may be stuck working on a file created by someone who is no longer with the organization.
- With Integrated Risk Management Software: The right software can help you avoid common version control problems. Assessments are updated dynamically, and each member of the team receives their own login. Your risk management platform should provide a single source of truth for all risk assessments. Logical permissioning ensures that only the appropriate team members have access or the authority to make changes.
Next Steps:
Do any of these manual pain points hit home? Are you looking to boost the accuracy and efficiency of your risk management program while reducing headaches for your team and internal stakeholders?
If so, it’s probably a good time to think about investing in integrated risk management software for your FI.
Software isn’t a silver bullet, but it certainly gives you a leg up. Pretty soon, relying on spreadsheets will feel like balancing a checkbook — a thing of the past.